Croydon Shire Council is seeking an enthusiastic and community-minded Community & Tourism Support Officer to support the delivery of library, community and tourism services across the Shire. This is a varied and rewarding opportunity for someone who enjoys working with people, providing exceptional customer service and contributing to community programs, events and visitor experiences. You'll play an important role in showcasing Croydon's unique heritage, culture and lifestyle while supporting services that benefit both residents and visitors. Working across the Library, Visitor Information Centre and tourism facilities, you'll provide frontline customer service, assist with community programs and events, promote local attractions and support a range of administrative activities. This hands-on role offers plenty of variety and is ideal for someone who enjoys engaging with people, supporting community initiatives and promoting Croydon as a welcoming destination.
Key Responsibilities
• Deliver excellent customer service to residents and visitors
• Support library services, community programs and events
• Promote Croydon's tourism experiences and local attractions
• Assist with administration and visitor information services
• Contribute to positive community and visitor outcomes
Skills & Experience Required
To be successful in this role, you will bring:
• Excellent customer service and communication skills
• Strong organisational and administrative abilities
• Confidence using Microsoft Office 365
• Ability to manage competing priorities in a varied role
• A collaborative approach and commitment to community engagement
• An interest in tourism, community services and promoting regional Queensland
What We Offer
• Casual employment with an hourly rate in accordance with the relevant Award
• A varied role across library, community services, tourism and events
• A supportive and collaborative team environment
• Professional development opportunities
• The opportunity to make a positive contribution to the Croydon community
How to Apply
Applications should include:
• Cover letter
• Current resume
• At least two referees
Submit your application to:
Email: hr@croydon.qld.gov.au
In person: Croydon Shire Council Administration Office, 63 Samwell Street, Croydon QLD 4871
For further information about the position please contact Council’s Director Community, Tourism & Marketing, Sonya Frost, on 07 4748 7100 or email sonyafrost@croydon.qld.gov.au
Applications close 4:00pm Monday 17 August 2026.