Croydon Shire Council is seeking a motivated and professional Administration Reception Officer to support the smooth day-to-day operations of Council’s administration team, while providing high-quality customer service to the Croydon community. If you are organised, community-minded, and enjoy working in a varied administrative role—we’d love to hear from you.
The Position
The Administration Reception Officer provides efficient and effective administrative support across Council operations, ensuring tasks are completed to a high standard and in line with Council procedures and timeframes. The role includes customer service at the front counter and over the phone, records and correspondence preparation, and support to Council’s management and staff. This position is suited to someone who thrives in a busy office environment, can manage multiple priorities, and enjoys working closely with both colleagues and the community.
Key Responsibilities
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Deliver professional customer service at the front counter and by phone
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Provide administrative support, including preparation of correspondence, procedures, and reports
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Assist with records, filing, and data management in line with Council requirements
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Support Council operations by coordinating office tasks and meeting deadlines
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Maintain confidentiality and demonstrate high ethical standards
Skills & Experience Required
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Qualification and/or experience relevant to administration or business
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Experience working in office administration and customer service
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Proficiency with Microsoft Office Suite
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Strong written and verbal communication skills
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Ability to work independently, prioritise workloads, and meet deadlines
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High level of confidentiality, ethics, and professionalism
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Motivation and initiative to support the wider team
How to Apply
Applications must include:
Submit your application via:
Email: admin@croydon.qld.gov.au
In person: Croydon Shire Council Administration Office, 63 Samwell Street, Croydon QLD 4871
For more information about the position, contact Stephen Frost, Acting Director of Corporate Services, on (07) 4748 7100 or email sfrost@croydon.qld.gov.au.
Applications close 5:00pm, Tuesday 7 October 2025.